How it Works

Individuals who are receiving services are asked if an IM4Q team can interview them. They can choose whether or not to participate.

  • The interview team meets the individual where they feel most comfortable: at home or day program, for example.

  • The team, typically two or three people, has at least one member who is either an individual with a disability or a family member of an individual with a disability.

  • The team is independent, which means they are not from ODP, the county, or the individual's provider.

 

With the individual's permission, the team will ask a series of questions. Topics include:

  • Satisfaction

  • Dignity, respect, & rights

  • Emergency preparation

  • Employment

  • Relationships

  • Inclusion

  • Choice and control

 

If the person being interviewed consents, the team will share their answers, as well as those of family members or paid staff, with the county for appropriate action.